top of page

General Information

Shipping

  • Orders will be shipped next working day via: Royal Mail Special Delivery Guaranteed by 1pm

  • Packages will need signing for 

  • Tracking numbers will be emailed to you

​

​

Returns

  • If you wish to return your order for any reason you have a 30 day period from receipt of paymet 

  • You the customer will be responsible for covering the cost of returning a package

  • If you wish to return an order outside of the 30 day period you may still be offered a partial refund

​​

​

Item not in stock

  • If an item is not in stock send me a message and I will build it specially for you

​

​

Quality control

  • My watches are made to be fun and affordable

  • I am just one person so my quality control is not as good as a larger companies

  • Please understand that some of my watches may have small imperfections here and there

​

​

Customer service

  • If I am unable to take your call, leave a voicemail and I will call you back

  • Alternatively you can send a text message, email or direct message on Instagram

  • Typically you will recieve a responce within 24 hours

​

Important Watch Information

CLG watches are made to be fun and affordable​. Do not consider buying one if it will leave you in an unstable finacial sittuation

 

Although most CLG watches have screw-down crowns and casebacks with rubber seals we do not advise getting them wet

​

CLG  watches should not be considered as a precious item. They will gain wear and tear and ultimatley need servicing like any other watch

​

Unless stated otherwise CLG watches are made with NH35 movements. These are very common movements which any reputable jeweler or watch repair specialist will be able to service for you

​

CLG watches are made with Stainless Steel and Saphire Crystal so can with stand any day to day wear but should be treated carefully as automatic watches are delicate by nature

​

CLG watches come sized to fit a 7" wrist and come with spare links to increase the size of the bracelet. If you need to reduce the size of the bracelet or alter the bracelet stlightly for a perfect fit there is a micro-adjust complication in the clasp unless stated otherwise. I recommend looking on YouTube if you are unsure of how to add/remove links from a bracelet or how to use the micro-adjust.

 

bottom of page